improved data accuracy
response rate increase
Automate your customer survey and feedback workflows to find actionable insights, boost engagement, and propel your business forward. Skip the tedious manual work and focus on implementing change instead.
Surveying customers sounds like a fast track to actionable insights—until it becomes a time sink. Without automation, collecting feedback quickly spirals into endless setup and tracking, leaving teams buried in repetitive tasks. Instead of focusing on improving the experience, you're just keeping the wheels turning.
Data chaos comes next. Feedback data often scatters across different tools—CRM, spreadsheets, email—never quite syncing up. You end up chasing insights across platforms and still missing out on the big picture. When your data isn’t centralized, you’re left guessing what matters most, and good ideas get lost in the shuffle.
To keep people responding, they need reminders, thank-yous, and follow-ups, right? Doing all of that manually just isn’t feasible. Without timely touchpoints, people disengage, feedback dwindles, and your survey results go from insightful to incomplete.
Finally, scaling up is where things really fall apart. A few responses are easy to manage, but hundreds? Thousands? It’s a recipe for burnout without some serious automation to keep things running smoothly.
With the right tools, though, it doesn’t have to be this way. Survey and feedback automation can turn your survey process from a scrappy workaround into a powerful feedback loop, finally letting you focus on what matters: real customer insights that drive growth.
Surveys and feedback are a direct line to your customers' feelings about your business. Why guess, when you can automate?
faster trend identification
increase in consistency
faster response times
provide more honest feedback
increase in engagememt
The best ideas for product improvements and features come from your users. Collect that data with survey and feedback automation.
10% - 15% of people are more likely to complete a survey if it's fun or cute!
Say goodbye to the grind of managing referrals manually. Without automation, every referral turns into a mini project: tracking each entry, double-checking rewards, and updating spreadsheets. Instead of driving growth, your team gets buried in admin tasks, spending more time managing the program than reaping its benefits.
Survey and feedback automation changes the game. Referrals track themselves in real-time, rewards go out automatically, and participants stay engaged with timely updates, all from one streamlined system. No more chasing down scattered data or juggling different platforms. With a centralized setup, you get every piece in sync: data, communication, and insights are all at your fingertips.
Survey and feedback automation makes scaling easy. Whether it’s ten referrals or ten thousand, you’re ready to keep engagement high without the manual hassle. Finally, your team is free to focus on implementation and growth, letting automation handle the heavy lifting on all the admin.
Nobody likes compromises.
Our survey and feedback automation is built to do what you want, when you want it, and how you want it done.
It's delightfully selfish.
Capture feedback instantly across customer interactions.
Measure custom sentiment trends at a glance.
Space out surveys to keep up engagement.
Send personalized surveys based on behavior.
Got a specific workflow you want to automate? Our survey and feedback automation experts will help you figure it out.
Sync feedback seamlessly across CRM and support tools.
Manage your feedback campaigns at scale.
We take your workflows, automate them, and get you the results you need. Simple.
A call where we’ll get aligned and map out the work ahead. We can start as early as tomorrow.
We lock in tasks, timelines, and outcomes. All tracked in ClickUp, so you know exactly what's happening.
We dive in and get to work. You can watch the progress or sit back and let us handle it all. Whatever works for you.
Once delivered, we’ll review everything together. Need tweaks? No problem. We’ll make sure it’s right.
Get custom automations, tailored to your needs with flexible pricing.
Ongoing automation expertise with discounts for longer commitments.
Need advice? Pick our brains for fast, actionable insights into workflows.
Book your consultation now. It’s free and friendly, with no pushy sales tactics. We can start your project as early as tomorrow!
Feedback and survey automation takes the repetitive, manual tasks out of your feedback process. Instead of manually sending surveys, tracking responses, or analyzing data one piece at a time, automation does it for you. Custom automation lets you trigger surveys at the right moments, analyze responses instantly, and deliver actionable insights directly to your team, all without lifting a finger.
Automation boosts response rates by sending surveys at the exact moments customers are most likely to engage, like right after a key interaction. Plus, we can customize each survey to be relevant to the customer’s experience, so they’re more likely to give you quality feedback instead of ignoring another generic email.
Absolutely. With automation, you can trigger follow-ups based on specific responses—like flagging an unhappy customer for immediate outreach or sending a thank-you note for positive feedback. The system knows when and how to follow up, so nothing slips through the cracks.
Yes! Our automation is fully customizable, so you control when surveys go out, who they reach, and what they say. You can tailor the timing, messaging, and even the survey format based on customer segments or behaviors. Think of it as automated, but on your terms.
Our system pulls all your feedback - whether it’s from email surveys, in-app pop-ups, or SMS - into one centralized dashboard. This gives you a unified view of customer sentiment and trends without jumping between platforms. Plus, automation tags and categorizes feedback in real-time, so you can identify patterns and act on insights faster than ever.
We run on Make.com, the Swiss Army knife of automation platforms (and way more cost-effective than Zapier). It integrates with all your tools, connecting your workflows without the hassle. For project management, we use ClickUp—your go-to hub for tracking progress and timelines. Communication? Slack is our preferred way to keep everyone on the same page.
Pricing is based on the scope of what you need. No hidden fees, no sneaky contracts. Check out our pricing page for details!
Hiring an in-house team is great—if you’ve got a spare $100,000+ a year to burn. But if you want the same level of expertise for a fraction of the cost, we’re your best bet. No costly onboarding and training, no payroll, no benefits, no long-term contracts. Plus, you can hit pause or cancel whenever you want, unlike with a full-time hire.
We're very flexible. Our one-off projects are ideal for testing the waters or - surprise, surprise! - one-off projects, while our subscription options are ideal for more of a retainer-style setup. We also offer an AI and automation consulting option.
We don’t offer refunds because we don’t quit until you’re 100% satisfied. You’ll get unlimited revisions and direct feedback, with no fluff. If something won’t or can't work, we’ll tell you and suggest a better way.